SOFTWARE MAINTENANCE SERVICE (SMA):
- Updates and major product releases
- Installation issues
- Licensing issues (Internet and hardware locks)
- Clarification of documentation
- Explanation of software features and error messages
- Bugs report
| SERVICE | USER |
TERM |
NOTES |
|
SOFTWARE MAINTENANCE (SMA) |
STAND-ALONE |
12 months (renewable) |
A Software Maintenance service is offered for permanent licenses after first year. SMA includes all updates and major product releases. |
TECHNICAL SUPPORT SERVICE:
Technical support service is available for all TOPKAPI licenses, including TRIAL and EDUCATIONAL licenses.
Get more information on PROGEA's technical support services.
TRAINING
ProGeA conducts first-class training courses in hydrological modeling on demand throughout the year.
The training courses are generally organized at the headquarters of ProGeA or on-line, customized training or on site training can be arranged on request.
All ProGeA instructors have many years of experience in software development of computer programs for scientific modeling and visualization.
